| Q: What is the difference between the products offered in this store and the products I would find at say a CompUSA, or other computer store? |
| A. There is no difference between the products offered in this store and the products you would find in a computer-superstore, with the exception of the price. We offer substantial discounts you won't find anywhere else for top-shelf, professional products. |
| Q: Is this software a legal, licensed copy? |
| A: Yes. We are an authorized education reseller for the products listed in this website. We offer software at educational discounts to qualified schools and students in the USA and Canada. Once you register your software, you will be in full compliance with software copyright regulations. |
| Q: Who is qualified to buy software through our online store? |
| A: To purchase software, or any other product from Educate-Me.net, you must be a legal resident of the United States or Canada, and have a valid student ID or other form of school identification. Educate-Me.net reserves the right to determine the validity of any and all forms of student identification. |
| Q: What are our hours of operation? |
| A. Our student and faculty sales office (973) 244-1110 ext 223 is open Monday through Friday from 9:00 AM to 5:00 PM. Our individual sales fax number is: (973) 244-1120. All other departments including our Customer Service department is open from 9:00 AM to Midnight EST seven days a week and can be reached at (877) 791-4200. |
| Q: What do I do if I ever need to return a defective product? |
| A: Click the "Order Info" (left navigation bar) to see all of our company policies, including the return of defective merchandise. |

